Privacy Policy

Effective Date: January 10, 2026

licensing-solutions (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, enroll in our courses, purchase our products, or interact with our services (collectively, the “Services”). This Policy is compliant with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) (for EU residents), and other applicable U.S. federal and state privacy laws.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily, as well as information that is automatically collected when you use our Services. The types of personal information we collect include:

a) Personal Information You Provide: – Contact information: Name, email address, phone number, mailing address, and other similar contact details. – Enrollment and payment information: Course selection, payment details (credit card number, bank account information), billing address, and order history. – Personal and professional information: Date of birth, educational background, professional experience, licensing status, and other information required to enroll in our courses or process your certification. – Communications: Information contained in emails, messages, or other communications you send to us, including your questions, feedback, and support requests.

b) Automatically Collected Information: – Device information: Information about the device you use to access our Services, such as your device type, operating system, browser type, unique device identifiers, and IP address. – Usage information: Information about how you use our Services, including the pages you visit, the links you click, the time and date of your visits, the duration of your sessions, and your interaction with course materials and features. – Cookies and similar technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of our Services. Cookies are small text files that are stored on your device by your browser. You can control cookies through your browser settings; however, disabling certain cookies may affect the functionality of our Services.

c) Information from Third Parties: – We may collect personal information about you from third parties, such as payment processors, credit bureaus, educational institutions, and professional licensing bodies, to verify your identity, process payments, and ensure compliance with course eligibility requirements. We only collect information from third parties with your consent or as permitted by law.

2. How We Use Your Information

We use your personal information for the following purposes:

a) To Provide and Maintain Our Services: – Process your enrollment in courses and fulfill your orders for products and services. – Deliver course materials, including physical materials via shipping and digital materials via electronic delivery. – Provide you with access to online course platforms and learning resources. – Communicate with you about your enrollment, course schedule, updates, and other service-related information.

b) To Improve and Personalize Our Services: – Analyze usage patterns to understand how users interact with our Services and identify areas for improvement. – Customize your learning experience based on your preferences, educational background, and progress. – Develop new courses, products, and features that meet the needs of our users.

c) To Process Payments and Prevent Fraud: – Process payments for course enrollments and product purchases. – Verify your payment information and prevent fraudulent transactions. – Comply with financial regulations and reporting requirements.

d) To Communicate with You: – Respond to your inquiries, feedback, and support requests. – Send you marketing communications about our courses, promotions, and other services (you may opt out of marketing communications at any time). – Provide you with important updates about our Services, such as changes to our policies or terms of service.

e) To Comply with Legal Obligations: – Comply with applicable laws, regulations, and legal processes. – Respond to requests from government authorities, including subpoenas and court orders. – Protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.

3. How We Disclose Your Information

We do not sell your personal information to third parties for marketing purposes. We may disclose your personal information to the following categories of third parties:

a) Service Providers: We engage third-party service providers to assist us in providing our Services, such as payment processors, shipping companies, IT service providers, marketing agencies, and customer support providers. These service providers are only authorized to use your personal information to perform the services we have contracted them to provide, and they are required to maintain the confidentiality and security of your information.

b) Educational and Licensing Bodies: We may disclose your information to relevant educational institutions or licensing boards to verify your eligibility for courses, process certification applications, or comply with accreditation requirements.

c) Legal and Regulatory Authorities: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to requests from government authorities.

d) Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you of any such transfer prior to the transaction, and the acquiring entity will be required to comply with this Privacy Policy.

e) With Your Consent: We may disclose your information to other third parties with your explicit consent.

4. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

– Encryption of sensitive information, such as payment details and personal contact information. – Secure servers and data storage systems with restricted access. – Regular security audits and assessments to identify and address potential vulnerabilities. – Training for our employees on data security and privacy best practices. – Requirements for third-party service providers to maintain adequate security measures.

While we take reasonable steps to protect your personal information, no security measure is completely foolproof. We cannot guarantee the absolute security of your information, and you acknowledge that you use our Services at your own risk.

5. Your Privacy Rights

Under applicable U.S. and international privacy laws, you may have the following rights with respect to your personal information:

a) Right to Access: You have the right to request access to the personal information we hold about you, including the categories of information collected, the sources of the information, and the purposes for which it is used.

b) Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

c) Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the information to comply with legal obligations or provide our Services).

d) Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances (e.g., if you dispute the accuracy of the information).

e) Right to Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format, or to transmit the information to another third party, where technically feasible.

f) Right to Opt Out of Marketing Communications: You have the right to opt out of receiving marketing communications from us at any time. You can opt out by clicking the “unsubscribe” link in our marketing emails, or by contacting our customer service team.

To exercise any of these rights, please contact our customer service team via email (licensing-solutions.support@outlook.com) or phone (+1 (415) 789-2345). We may require you to provide proof of identity to verify your request, to ensure the security of your information. We will respond to your request within the timeframes required by applicable law.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without the consent of a parent or guardian, we will take immediate steps to delete the information.

8. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States, where our servers and service providers are located. The United States may have different privacy laws than your country of residence. By using our Services, you consent to the transfer of your personal information to the United States and acknowledge that your information will be subject to U.S. privacy laws.

For EU residents, we ensure that international data transfers comply with the GDPR by using standard contractual clauses approved by the European Commission, or by relying on other valid transfer mechanisms.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at: Email: licensing-solutions.support@outlook.com Phone: +1 (415) 789-2345 Address: 1245 Oak Street, Suite 302, San Francisco, CA 94103, United States